Terms and Conditions

Introduction:

We are Jet Web Design. We are able to provide you with a range of graphic design, web design, programming and related services. If you wish for Jet Web Design to provide any of the services offered throughout this website, you may need to complete an agreement and confirm that you have read and accept all terms laid out below.

You agree:

By using this website or our services, you agree acceptance of our terms, as well as your waiver of any claims against Jet Web Design or its contractors arising out of your use of our services or this website. You accept that any information offered within this website is advisory and that Jet Web Design accepts no responsibility for its accuracy. Any information offered though out this website may change from time to time. We make no representation, warranty or claim that any information available within this website is up to date or accurate. Jet Web Design reserves the right to change its prices and T&C's without prior notice.

General:

All websites are designed to be compatible with Internet Explorer 7 and above, websites are also compatible with, Firefox, Safari , Netscape and Opera, however some features may not always be supported by these browsers. All websites are optimised for viewing at a 1024 x 800 resolution but shall be usable at higher resolutions.

Bespoke website design and SEO:

Any quotation given for bespoke website design or SEO will be valid for a period of 30 days from the date of submission. A non-refundable 30% deposit will become due on acceptance of our quotation and shall be paid before any work commences. The remaining 70% will become due on completion of your website. Any amounts owed shall be paid as soon as they become due. Prices are + VAT.

IPR's - You agree that you own the intellectual property rights of any content provided to Jet Web Design, or that the owner has given you permission to use the content and will allow Jet Web Design to use it on your behalf.

Once paid for in full, websites become the property of the client. However, you agree that only one copy of a website can be made available on the World Wide Web and that any stock photography provided by Jet Web Design remains our property and shall not be used intentionally in any other design or reused outside of the website provided by Jet Web Design. If provided, any database query strings along with any ASP.NET and PHP files will also remain the property of Jet Web Design and/or its sub contractors. You agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes, any portion of the services or products provided by us. Website files may be provided via e-mail.

We provide a search engine optimisation service for any client utilising our bespoke design service. Jet Web Design makes no guarantees of ongoing performance of our client websites and cannot be held responsible for any drop in traffic or search engine ranking.

Template designs:

Jet Web Design provides its customers with a choice of pre-designed templates. Any quotation given for any template advertised within this website or any advised fee for inserting content and additional webpage creation will be valid for a period of 30 days from the date of submission. Full payment will become due upon verbal or written acceptance of our quotation and shall be paid before any work commences. Be aware of page size limits and layouts if choosing a template design when writing the website content.

Once paid for in full, all files from template based websites become the property of the client, however, you agree that only one copy of a website can be made available on the World Wide Web and that any stock photography provided by Jet Web Design remains our property and shall not be intentionally used in any other design or reused outside of the website provided by Jet Web Design. You accept that Jet Web Design reserve the right to resell our pre designed templates and images as many times as we wish. If provided, any database query strings along with any ASP.NET and PHP files will also remain the property of Jet Web Design and/or its sub contractors. You agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes, any portion of the services or products provided by us. If Jet Web Design cease trading, all website files will be handed over to the client.

Content:

You agree that the content used in any design by Jet Web Design will not in any way be unlawful, misleading, abusive, offensive, prejudicial or is likely to expose us to claims, lead us into prosecution, criticism, disrepute or cause us embarrassment.

Hosting:

We have links with some of the UK's largest hosting providers. By selecting only the most reputable providers, Jet Web Design can ensure maximum uptime and continued reliable service to our clients. However, no guarantee of service can be made by Jet Web Design on behalf of the host. Jet Web Design will remain your point of contact for any issues you have with the service and will do everything in its power to resolve problems as swiftly and as professionally as possible. Hosting services are available on 12 month contracts only.

Logo and stationery design:

Any quotation given for logo design or stationery design will be valid for a period of 30 days from the date of submission. A 30% deposit will become due on acceptance of our quotation and shall be paid before any work commences. The remaining 70% will become due on completion and acceptance of your design but before the supply of any final formats. File set includes Adobe Illustrator (AI), EPS, PSD, JPG, GIF.

Domain names:

Jet Web Design offer a domain registration service subject to the Nominets Terms and Conditions. Prices stated on this website include an administration charge for carrying out the registration. The domain name will be registered in your name and/or business name through a third party company as selected by us. If you choose Jet Web Design to carry out the registration, administration rights of the domain name should remain with us whilst legal ownership remains with you. You should receive a confirmation of registration from Nominet, the UK Internet names organisation, within 6 months of registration. A reminder will be sent to you by Jet Web Design via e-mail approximately 6 weeks before the domain name is due to expire. For this reason, it is your responsibility to keep us up to date with your e-mail details to ensure you receive these notifications. You accept that Jet Web Design will not be held responsible for a missed registration of any domain name. It is your responsibility to send written confirmation of renewal to Jet Web Design along with payment for registration at least 2 weeks before the domain name expires. Warning: for .com/.net/.org/.info/.biz domains, if you do not renew the domain during the 40 days after its expiry date, the domain will enter a period of Redemption. This starts at 45 days after expiry and ends 75 days after expiry. During this time the domain may be renewed, however there will be a charge of £220. At the end of redemption, and following a further five days, if the domain has still not been renewed, it will become publicly available for registration. For all other suffixes, If you do not renew your domain name before the expiry date, it will expire and will become available for other people to register.

Invoicing:

Invoices will be sent via e-mail (unless otherwise requested) in PDF format, you will require a copy of Acrobat Reader to open the file. This software is available freely from http://www.adobe.co.uk/products/acrobat/readstep2.html - Monthly maintenance invoices are sent via e-mail at the end of each month and should be paid in full within 14 working days or as per the invoice/agreement. Late payment of any invoice will attract a fee of 5%. Payment may be made by cheque, bank transfer, or direct payment at your local bank.

Virus protection:

Whilst we carry out regular virus checks on our systems and virus check every incoming and outgoing file, we make no warranties that files sent from Jet Web Design are free from virus infection and recommend you virus check all files received from us prior to opening or executing.

Client login area:

The information contained within our client area has been written exclusively for clients using Jet Web Design for combined SEO and website design. It is your responsibility to keep your username and password secure and not to divulge them or any information contained within this area to any third party. Abuse of this free service will result in the banning of your use of the area. The information within this area is based on our opinions and experience and is provided as a resource only, we make no warranties of its accuracy and accept no responsibility for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on the content.

Links:

Jet Web Design may provide links to other websites. Jet Web Design has no control over such websites and resources, and you acknowledge and agree that Jet Web Design is not responsible for the availability of such external websites, does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Jet Web Design shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content.

Copyright:

All content within this site is copyright owned by Jet Web Design and may not be used or published unless written permission has been given by Jet Web Design.